[Webinar] From Patient to Customer: Building a Brand that Attracts New Patients – Register Now!

Dear Doctor,

Elevate Your Practice with a Patient-Centered Brand! We are thrilled to invite you to an exclusive CAPP webinar, supported by starlynr®, designed to enhance your practice and patient engagement strategies. 


Join us on 04th of September at 7:00 – 8:00PM (Dubai Time) for an insightful session led by renowned experts, Dr. Aman Kaur (USA) and Dr. Dev Patel (UK),as they explore the transformative journey from patient experience to customer experience.

What You’ll Learn?

This webinar is designed to empower healthcare professionals with the knowledge and tools to create a patient-centered brand that not only attracts new patients but also enhances overall patient satisfaction and outcomes. You will gain insights into:

  1. The importance of the patient journey in healthcare and its impact on patient outcomes.
  2. Key components of a patient journey and how to optimize them for better experiences.
  3. Human-centered design principles to create a patient journey tailored to your patients’ needs.
  4. Collaborative approaches with multidisciplinary teams to improve patient outcomes.
  5. Cutting-edge technologies and tools to enhance patient engagement and healthcare delivery.


By the end of this webinar, you will be able to:


  • Define and explain the patient journey’s significance in your practice.
  • Analyze and optimize each stage of the patient journey.
  • Design a patient-centered journey that enhances patient experience.
  • Collaborate effectively with your team to improve patient outcomes.
  • Implement innovative technologies to elevate your practice.


Meet the Speakers

Dr. Aman Kaur – USA

Dental Service Organizations executive and a Dental Industry veteran currently holds multiple board roles, while working as the operating partner with PE groups and consultant for their DSO portfolio companies. As a trained dentist and with extensive financial and business experience, Dr. Kaur has been very involved in the growth of DSO industry over the years along with government funded plans, enhancing access to care with appropriate compliance programs and standard of care measurements for the industry. 

She has worked with multiple DSOs over her career in various executive roles and is very involved with Dental technology companies, Product Vendors, DSOs, not for profit and state Dental Associations developing business solutions along with helping emerging dental organizations to execute on their development and growth strategies. Her vast dental industry knowledge and love for developing leadership teams throughout her career has given some great women business leaders to the DSO industry, especially through her partnership and mentoring relationships.  Respected as a credible voice in industry for her clinical and business decision-making, finding strategic solutions and building partnerships and alliances Dr. Kaur is constantly shaping the industry.

Dr. Dev Patel – UK
A serial entrepreneur and multi-award-winning dentist. Voted no.38 in the 2018 Top 50 most influential UK dentists. Winner of Best Young Dentist at the Dental Awards 2016.
Founder and CEO of Dental Beauty Partners – one the fastest growing dental groups in the UK with over 43 dental practices (Backed by Nordic Capital).
Founder and President of Brushlink, an award-winning revolutionary device and app that transforms any toothbrush, manual or electric, into a ‘smart toothbrush’.
Principal and Clinical Director of ‘Dental Beauty Swanley’, a busy multi award winning six surgery mixed dental practice based in Swanley and proud winners of ‘Best Practice London’ at the 2016 Dentistry Awards and ‘Most Improved Practice UK’ at the prestigious 2017 Private Dentistry Awards.
Co-founder of the UK’s largest dental professional network (dentalcircle.com) with a membership of over half of the UK dental market. Dental Circle offers a unique online and offline platform for networking, recruitment, courses and mentoring.
Special Interest in cosmetic, cerec, orthodontic and restorative dentistry.
National Lecturer, Kent, Surrey, Sussex NHS England Foundation Dentist Trainer, Mentor on the Clinical Entrepreneur Scheme (NHS England) and serves on the editorial board of Dentistry.co.uk and the Young Dentist magazine.

Don’t miss this opportunity to gain valuable insights, earn 2 CME credit, and interact with leading professionals—all from the comfort of your own space via ZOOM.

We look forward to your participation.

Source: CAPP Website

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